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Public EV charging is about to improve

The Government’s ‘Public Charge Point Regulations 2023’ aim to improve the experience of charging an electric vehicle on the public charging network.

There are four key areas that the regulations – still only in draft form – cover: payments, pricing, data and reliability.

A key headline is that rapid chargers must have a 99% reliability rate (if this sounds familiar it’s because this has already been announced in the Electric Vehicle Infrastructure Strategy back in March 2022).

Also, it must be possible to use contactless payment for any charger that is 8kW or above. Such chargers also need to be accessible via a roaming service.

And chargepoint operators will have to provide 24-hour customer helplines.

The cost of charging will need to be clearer, either on the chargepoint, or via some other accessible means.

Up-to-date data will need to be made available by the chargepoint operators to the public, free of charge, so it can be used in third party apps.

The legislation isn’t in law yet, and when it is, the chargepoint operators will have a year to meet the requirements – or two years to enable roaming.

Melanie Shufflebotham, co-founder & COO at Zapmap, commented: “I’m very pleased that the 2023 Public Charge Point Regulations are now up for debate in Parliament – and many electric car drivers will be too.

“From easy payment through to chargers you know will work when you get to them, these are issues which have been highlighted for many years. 

“Whether it’s showing the live status of charge points, if they are in use, in service or otherwise, or whether it’s our cross-network payment solution Zap-Pay, Zapmap has led the way in identifying and addressing the needs of EV drivers. 

“It’s great to see these concerns now being addressed by Parliament, which will lead to more collaboration across the industry.

“Stepping back, the shift to electric vehicles is crucial if we are to meet our net zero targets. And these regulations will support this transition by boosting confidence in the public charging network.”

Click here to see the government’s detail on the Public Charge Point Regulations 2023.